Privacy Policy

What This Policy Covers

This page explains how Water Filtration Rockwall treats information connected to this website and to phone calls with us. We are a water filtration company serving homeowners in Rockwall, TX and the surrounding area. The site is informational, and the only way to reach us is by phone at (972) 807-8587.

What You Tell Us on a Call

When you call, you decide what to share. Usually that is your name, your phone number, the address of your home, and a few details about your water and plumbing. You might mention a taste you notice, spots on your fixtures, or the age of an existing system.

We use those details to answer your questions, prepare a quote, and plan a visit if you want one. We do not ask for anything we do not need for that work.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed, and the time of your visit. The logs help keep the site working and show us if something breaks. There are no forms on this site, so nothing you type is collected here.

Cookies and Basic Analytics

We may use simple analytics cookies to see how many people visit and which pages they read, such as the Whole-Home Filtration or Reverse Osmosis pages. This tells us which information is useful so we can improve it. You can block or delete cookies in your browser settings, and the site will still work normally.

How We Use and Share Information

We use what you share to serve you and to look after any equipment we install in your home over the years. We do not sell your information or hand it to advertisers.

We share details only with the people who carry out work at your home, with service providers who host or measure this website, or when the law requires it.

Your Choices

Updating or removing the contact details you gave us takes one short phone conversation at (972) 807-8587. Tell us what you would like changed, and we will take care of it and let you know when it is done.

Changes to This Page

We may update this policy from time to time as the website or our business changes. The current version will always be posted here. If you have a question about anything on this page, give us a call and we will talk it through with you.